Privacy Policy

This Privacy Policy explains how we Bourdilon Consultancy Ltd collects, uses, and protects personal information provided by users who interact with Faizal AI, our educational consultant chatbot available through WhatsApp, website, and other platforms.ity.

Personal information we collect:

1. Information We Collect

When using Faizal AI, we may collect:

• Full name

• Phone number

• Email address

• Educational details (JAMB score, WAEC/NECO results, school choice, course preference, etc.)

• Uploaded documents (JAMB slip, O’Level results, etc.)

• Messages and interactions with the chatbot

How We Use Your Information

We use the information to:

• Provide personalised educational guidance

• Recommend suitable courses and institutions

• Generate reports and admission guidance documents

• Send updates about admissions or school announcements

• Improve Faizal AI’s accuracy and performance

• Provide customer support when needed

We do not sell, rent, or trade your information with third parties.

Data Sharing

We only share information:

• With trusted service providers needed to deliver services (e.g., email delivery systems)

• To comply with lawful requirements

• When necessary to complete a service you request

No information is shared for marketing without your consent.

Data Security

We take reasonable measures to secure your personal information against unauthorized access, misuse, or loss.

Your Rights

You may request at any time to:

• Access your data

• Correct inaccurate information

• Delete your data

• Restrict or stop certain processing activities

To make a request, contact us at:
services@bourdilonconsult.com

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to faizal.olayinka@gmail.com.